Privacy Policy App

1. General Information

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of legal regulations (especially GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing when using the Zero Comfort App.

2. Data Controller

Zero Comfort Sebastian Kranzer Siedlungsstraße 13 4600 Wels office@zero-comfort.com

3. Processed Personal Data

When using our app, the following personal data may be processed depending on usage:

3.1 Data you actively enter:

• Name
• Date of birth
• Gender
• Purpose of app usage (e.g. motivation, discipline)
• Challenge progress (e.g. completed days, tasks)
• Earned rewards
• Email address (when registering)

3.2 Automatically collected data:

• Device information (e.g. operating system, app version)
• Usage behavior within the app (e.g. how often you log in)
• Timestamps of your activity

This data is used exclusively to provide and improve the app's functions.

4. Purpose of Data Processing

We process your data for the following purposes: • Providing app functionalities (e.g. storing your progress) • Personalizing content (e.g. displaying suitable rewards) • Improving user experience • Communicating with you (e.g. for technical issues or inquiries) • Analysis and evaluation for app development

5. Legal Basis for Processing

Data processing is based on the following legal grounds: • Art. 6 para. 1 lit. a GDPR – Consent (e.g. during registration) • Art. 6 para. 1 lit. b GDPR – Contract fulfillment (e.g. providing app functionalities) • Art. 6 para. 1 lit. f GDPR – Legitimate interest (e.g. for app improvement)

6. Use of Firebase (Google)

For the technical provision and management of the app, we use services of Google LLC via the Firebase platform: • Firebase Authentication – for user authentication and verification • Firebase Firestore – for storing your data in the cloud Your data is processed on Google servers, which are located among other places in the USA. Google is certified under the EU-U.S. Data Privacy Framework, which ensures an adequate level of data protection according to Art. 45 GDPR. More information about data processing by Firebase can be found here: 👉 https://firebase.google.com/support/privacy

7. Data Sharing

Your personal data will generally not be shared with third parties, except: • when necessary for contract fulfillment • when you have expressly consented • when there is a legal obligation to do so

8. Storage Duration

We only store your personal data for as long as necessary for the aforementioned purposes. If you delete your account or request deletion, your data will be completely removed from our system within 14 days, unless legal retention obligations exist.

9. Your Rights

You have the right at any time to: • Information about your stored data • Correction of incorrect data • Deletion of your data ("right to be forgotten") • Restriction of processing • Data portability • Objection to processing • Withdrawal of consent with effect for the future If you believe that the processing of your data violates data protection law, you can complain to the competent supervisory authority: Austrian Data Protection Authority Barichgasse 40–42, 1030 Vienna https://www.dsb.gv.at

10. Data Security

We implement technical and organizational security measures to protect your data against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

11. Changes to this Privacy Policy

We reserve the right to change this privacy policy if new legal requirements arise or technical changes occur in the app. The current version is always available in the app.

12. Contact

If you have questions about the processing of your data or to exercise your rights, you can contact us at any time: 📩 Email: office@zero-comfort.com