Privacy Policy Web

1. Controller

Zero Comfort Siedlungsstraße 15 4600 Wels, Österreich E-Mail: office@zero-comfort.com

2. Hosting

This website is hosted by Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, USA. Vercel processes data for us as a processor in accordance with Art. 28 GDPR.

3. Scope

This privacy policy explains which personal data is collected, processed and used when visiting and using the website zero-comfort.com.

4. Personal Data & Processing Purposes

4.1 Server Log Files

• Browser type/version
• Operating system used
• Referrer URL
• Hostname of the accessing computer (IP address, if technically required)
• Time of server request

Purpose: Ensuring security and stability. Legal basis: Art. 6 para. 1 lit. f GDPR.

4.2 Contact Form & Google Spam Verification

Mandatory information collected: Name, email address, subject, message text. For spam protection we use Google reCAPTCHA. This involves transmitting IP address and browser information to Google. Legal basis: Art. 6 para. 1 lit. f GDPR. More info: https://policies.google.com/privacy

4.3 Tracking with PostHog

We use PostHog exclusively for anonymized usage and behavior tracking. • Data collected: pages visited, clicks, scroll behavior, timestamps (no personal profiles) • Purpose: Improving usability and functionality • Storage period: 365 days (automatic deletion) • Data sharing: none, exclusively to PostHog as a processor Legal basis: Art. 6 para. 1 lit. f GDPR.

5. Cookies

• PostHog cookie for anonymous session analysis • Technically necessary session cookies (duration: end of session) No other tracking or analytics cookies.

6. Age Restriction

Our offer is exclusively for persons aged 16 and over. We do not knowingly collect data from children under 16 years of age.

7. Legal Bases

• Contract & inquiries (contact form): Art. 6 para. 1 lit. b GDPR • Legitimate interest (operation, tracking, spam protection): Art. 6 para. 1 lit. f GDPR • Legal obligation (e.g. retention requirements): Art. 6 para. 1 lit. c GDPR

8. Your Rights

You have, among others, the right to information, correction, deletion, restriction, objection, data portability and complaint to the data protection authority (Austria).

9. Disclosure to Third Parties

No disclosure to third parties, except: • Google (reCAPTCHA) • PostHog (processor) • in case of legal obligation or to protect legitimate interests.

10. Data Security

All data transfers are encrypted via HTTPS. We implement technical and organizational measures (e.g. regular security updates) to protect your data.

11. Changes to this Policy

We reserve the right to adapt this privacy policy if necessary. The most current version can always be found at /privacy-web on our website.